No specific info about version 8.4. Please visit the main page of LivePerson on Software Informer.
Bronze
Custom
Agent & Supervisor Experience
Administrative Experience
Communication Channels
Connect to Messaging
Integration Hub
Access to 50+ Data, Connect & Customize APIs
CRM Connectors
Functions
Intent Manager (Build, Optimize, Analyze, and Discover Features)
Data Transporter
Report Center
Technical Support - Standard
Customer Success - Community
Implementation
Silver
Custom
Includes features of Bronze plan, plus
Conversation Builder
KnowledgeAI
Conversation Assist
Conversation Orchestrator
AI Annotator
3rd Party Bot Connectors
LivePerson Analytics Studio 1
Proactive Messaging 2
Technical Support - Enhanced
Customer Success - Pooled CSM
Gold
Custom
Includes Features of Silver plan, plus
Generative Intent Training
Copilot Summary
Copilot Assist
Copilot Rewrite
AI Agents: KnowledgeAI Agent
AI Agents: Routing AI Agent
Hallucination Detection
Prompt Library
Bring own LLM
Generative Insights4
Customer Success - Designated CSM
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